Dental Front Desk Associate - Great Perks & Training

Florida Oral & Maxillofacial Surgery; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k with up to 4% matching

Bonus

Referral program

Monthly staff appreciation

Birthday appreciation

Travel to sister offices

Job summary

Florida Oral & Maxillofacial Surgery in Naples, FL is seeking an enthusiastic front desk receptionist to greet patients, schedule appointments, and maintain records in a friendly, patient-centered practice. You'll verify insurance, submit claims, and help patients understand their benefits while supporting a collaborative team.

No experience? training provided; a positive attitude and strong computer skills are key assets for success.

Qualifications

• Demonstrate a positive attitude in the face of difficult or challenging situations.
• High school or equivalent (Required).
• 1-year Dental or Medical Office experience.
• Competency in Microsoft applications including Word and Excel
• Background check required.
• Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems
• Possess a basic understanding of Dental Insurance, a plus
• Knowledge of dental terminology, procedures, and diagnosis is a plus.
• Knowledge of OMS Vision is a plus
• Bi-lingual is a plus but not required.
• A GREAT PERSONALITY!

Responsibilities

• Greet patients when they arrive at the practice
• Schedule appointments for patients and referrals
• Maintain patient records
• Submit patient claims to insurance companies
• Completes insurance verifications.
• Verify, update and enter patient information and patient insurance into the data system.
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients and ensure cancellations are filled
• Manage and organize referrals
• Inform patients of payment options if applicable
• Perform basic accounting tasks such as taking patient payments
• Update patient insurance information
• Ensure all dental office equipment is functioning properly
• Sort and organize incoming and outgoing mail
• Ensure reception area is maintained and professional in appearance.
• Patient hand-off to the Dental Assistant.
• Monitors patients' waiting times; acknowledges wait times and offer solutions
• Partners with the Office team to ensure patients' visits exceed expectations.

Skills

Customer service

Communication

Team player

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Florida Oral & Maxillofacial Surgery in Naples, FL is seeking an enthusiastic front desk receptionist to greet patients, schedule appointments, and maintain records in a friendly, patient-centered practice. You'll verify insurance, submit claims, and help patients understand their benefits while supporting a collaborative team.

No experience? training provided; a positive attitude and strong computer skills are key assets for success.