Front Desk/Admin - Monroe

Dentistry of the Carolinas; Monroe (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

Dentistry of the Carolinas is seeking a Front Desk Administrative Assistant for our Monroe practice. The ideal candidate is friendly, organized, and eager to learn, with a strong focus on patient service and accuracy in scheduling and records.

Experience in a dental or orthodontic office is preferred but not required; we will train the right candidate who demonstrates professionalism and reliability. A competitive benefits package is offered, with a full-time schedule Monday–Thursday and select

Qualifications

• High school diploma or equivalent required.
• Dental or orthodontic office experience preferred but not required.

Responsibilities

• Deliver exceptional customer service to patients and families.
• Handle a multi-line phone system and greet patients warmly.
• Schedule appointments and update patient records with accuracy.
• Maintain basic computer skills and learn new software as needed (Open Dental or similar).

Skills

Customer service

Communication

Phone system

Scheduling

Office software

HIPAA training

Proactive attitude

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Open Dental

Job description

Front Desk Administrative Assistant – Monroe

Dentistry of the Carolinas

Dentistry of the Carolinas

We're seeking to hire a Front Desk Administrative Assistant to join our Monroe team! This position is ideal for someone who is friendly, organized, and eager to learn. Prior dental or orthodontic office experience is preferred but not required-we're happy to train the right candidate who demonstrates professionalism, attention to detail, and a strong work ethic.

The ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in providing exceptional customer service. A positive attitude, reliability, and excellent communication skills are essential to success in this role.

To be successful in this role, you should have:

• Strong customer service and communication skills
• The ability to manage a busy, multi-line phone system and greet patients warmly
• Attention to detail when scheduling appointments and updating patient records
• Basic computer proficiency (Microsoft Office or similar)
• Comfort learning new software; experience with Open Dental or similar systems is a plus
• An organized, proactive mindset and willingness to help wherever needed
• Understanding of HIPAA privacy policies (training provided)

Qualifications:

• High school diploma or equivalent required
• Dental or orthodontic office experience required

Schedule & Benefits:

This is a full-time position, Monday–Thursday with select Fridays.
Compensation is based on experience, and a competitive benefits package is offered with employment.

Please note:
In alignment with our professional appearance policy, we do not allow visible body tattoos, facial piercings, or unnaturally colored hair (e.g., blue, pink, purple).

To learn more about our practice and culture, please visit: www.DentistryoftheCarolinas.com before interviewing.