Dental Front Desk Pro: Patient Care & Scheduling

Dentistry of the Carolinas; Gastonia (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Dentistry of the Carolinas in Gastonia is seeking a Front Desk Administrative Assistant to join our team. This role requires friendly, organized individuals who excel in patient interaction and multi-line phone handling.

Preferred dental or orthodontic office experience, but training is provided. You will manage scheduling, patient records, and HIPAA compliance while delivering outstanding service with a professional appearance.

Qualifications

• Strong customer service and communication skills.
• Ability to manage a multi-line phone system and greet patients warmly.
• Attention to detail when scheduling appointments and updating patient records.
• Basic computer proficiency (Microsoft Office or similar).
• Comfort learning new software; experience with Open Dental or similar systems is a plus.
• Organized, proactive mindset and willingness to help wherever needed.
• Understanding of HIPAA privacy policies (training provided).

Skills

Customer service

Communication

Phone system management

Scheduling

Organized

HIPAA privacy policies

Proactive mindset

Education

High school diploma or equivalent

Dental/orthodontic office experience

Tools

Open Dental

Microsoft Office

Job description

Dentistry of the Carolinas in Gastonia is seeking a Front Desk Administrative Assistant to join our team. This role requires friendly, organized individuals who excel in patient interaction and multi-line phone handling.

Preferred dental or orthodontic office experience, but training is provided. You will manage scheduling, patient records, and HIPAA compliance while delivering outstanding service with a professional appearance.