Dental Clinic Supervisor: Lead Operations & Patient Experience

Dental Associates Ltd; Pleasant Prairie (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible PTO & holidays

Medical Insurance with HSA option

Dental coverage 100%

Vision Insurance

Life Insurance

401k

Short term disability

FSA

Critical Illness

Hospital Indemnity

Competitive compensation

Job summary

Dental Associates in Pleasant Prairie, Wisconsin, is seeking a Clinic Operations Manager to lead a multi-disciplinary team in delivering high-quality dental care. You will oversee clinic operations, staff performance, and patient flow, ensuring efficient, compassionate service across the practice.

This role requires clinical experience, several years of supervisory responsibility, strong communication and organizational skills, and a commitment to continuous improvement and compliance with OSHA,

Qualifications

• Minimum 5 years of clinical DA or RDH experience.
• 3+ years in a healthcare supervisory role.
• Knowledge of dental terminology and practices.
• Coaching and counseling skills for large staff.
• Ability to collaborate with internal clients and solve problems.
• Excellent interpersonal, communication and organizational skills.

Responsibilities

• Provide leadership and oversight of clinic staff and operations.
• Coordinate resources for day-to-day operations and patient flow.
• Oversee staff activities to ensure a consistent patient experience.
• Ensure staffing aligns with hours of operation.
• Fill in for Dental Services Reps or Dental Assistants as needed.
• Coordinate doctors and staff and mediate problems as necessary.
• Resolve patient concerns to promote excellence and staff engagement.
• Assist in annual business plans and budgeting.
• Manage sterilization area and log test results.
• Act as a change agent for lean continuous improvement.
• Ensure staff and patient safety per OSHA, CDC, HIPAA.

Skills

Leadership

Staff supervision

Communication

Organization

Problem solving

Collaboration

Compliance knowledge

Job description

Dental Associates in Pleasant Prairie, Wisconsin, is seeking a Clinic Operations Manager to lead a multi-disciplinary team in delivering high-quality dental care. You will oversee clinic operations, staff performance, and patient flow, ensuring efficient, compassionate service across the practice.

This role requires clinical experience, several years of supervisory responsibility, strong communication and organizational skills, and a commitment to continuous improvement and compliance with OSHA,