Dental Care & Scheduling Specialist

btyDENTAL WA Group; Redmond (WA); On-site; USD 29,000 - 37,000; Full time

Job summary

btyDENTAL WA Group in Redmond, WA is seeking friendly, professional staff for a dental front desk role with training provided to reliable candidates. Prior dental experience is a plus, but related healthcare, medical, or customer service experience are welcome.

The position involves managing patient charts, scheduling, insurance verification, collecting payments, presenting treatment plans, and submitting claims, with a focus on courteous patient interactions and accurate administrative support.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental.
• Strong verbal communication and outstanding interpersonal skills.

Responsibilities

• Organize and maintain the patient charting process.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Skills

Strong verbal communication

Interpersonal skills

Customer service

Job description

btyDENTAL WA Group in Redmond, WA is seeking friendly, professional staff for a dental front desk role with training provided to reliable candidates. Prior dental experience is a plus, but related healthcare, medical, or customer service experience are welcome.

The position involves managing patient charts, scheduling, insurance verification, collecting payments, presenting treatment plans, and submitting claims, with a focus on courteous patient interactions and accurate administrative support.