Dental Care Navigator & Patient Financial Advocate

PDS Health; Austin (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time off

Job summary

PDS Health is seeking a Healthcare Coordinator to partner with supported Dentists to help patients commit to the best treatment plan with urgency. You will educate patients on treatment options, address objections, and navigate financial options to drive case acceptance while keeping PPE and PFL as guiding principles.

The role emphasizes team collaboration, accurate handling of confidential patient information, and supporting office profitability through proactive scheduling and patient care

Qualifications

• High School Diploma or GED is required.
• Travel between offices may be required.

Responsibilities

• Partner with dentists to obtain financial commitment from patients for treatment start.
• Educate patients on treatment options and financial options to support case acceptance.
• Overcome common patient objections and keep schedules productive.
• Maintain PPE and PFL principles and ensure a positive patient experience.

Skills

Patient advocacy

Financial acumen

Multi-tasking

Interpersonal skills

Confidentiality

Organizational skills

Communication

Office technology

Influencer

Education

High School Diploma or GED

Tools

PDS system

Job description

PDS Health is seeking a Healthcare Coordinator to partner with supported Dentists to help patients commit to the best treatment plan with urgency. You will educate patients on treatment options, address objections, and navigate financial options to drive case acceptance while keeping PPE and PFL as guiding principles.

The role emphasizes team collaboration, accurate handling of confidential patient information, and supporting office profitability through proactive scheduling and patient care