Dental Financing & Patient Experience Coordinator

Pds-Health-2; Victorville (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

Desert Valley Dental Group and Orthodontics is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure financial commitments to start care. You will use financing options, overcome objections, and keep schedules productive while delivering a Perfect Patient Experience and Patients for Life.

Responsibilities include presenting options, obtaining pre-authorizations, participating in team huddles, and maintaining patient confidentiality in a

Qualifications

• High School Diploma or GED.
• Travel between offices may be required.

Responsibilities

• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start dentistry that the Dentist is diagnosing.
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
• Executes the HC Handoff in partnership with each clinician on every exam patient.
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget.
• Professionally overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment.
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office.
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required.
• Thorough understanding of business imperatives and how the role directly impacts metrics and results.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always.
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Other duties and responsibilities as assigned

Skills

Financial options knowledge

Patient advocacy

Multi-tasking

Communication skills

Organized

Education

High School Diploma or GED

Tools

PDS system

Job description

Desert Valley Dental Group and Orthodontics is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure financial commitments to start care. You will use financing options, overcome objections, and keep schedules productive while delivering a Perfect Patient Experience and Patients for Life.

Responsibilities include presenting options, obtaining pre-authorizations, participating in team huddles, and maintaining patient confidentiality in a