Dental Care Coordinator & Patient Finance Advocate

PDS Health; West Jordan (UT); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time off

Job summary

PDS Health is seeking a Healthcare Coordinator in West Jordan to partner with dentists, educate patients on treatment options, and secure financial commitments for care. You will leverage the PDS system to guide patients, address objections, and keep schedules productive, contributing to a top-tier patient experience.

The role emphasizes strong communication, confidentiality, and the ability to multi-task in a fast-paced dental office environment. Travel between local offices may be required.

Qualifications

• Knowledge of office practices, technology applications and patient insurances.
• Results driven: sets goals, meets commitments, persists to achieve results.
• Patient advocate: empathetic, ethical, flexible.
• Process-focused: data-driven, organized, understands operational processes.
• Financial acumen: understands profit drivers and local market.
• Influencer: listens, negotiates, drives change.
• Self-motivated and reliable, works independently or in a team.
• Ability to multi-task effectively without compromising quality.
• Excellent interpersonal, oral and written communication skills.
• Handles confidential patient records.
• Organized and detail-oriented in a fast-paced environment.

Responsibilities

• Models company culture, values, standards, and best practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start prescribed dentistry.
• Achieve proficiency in PDS system and tools to aid patient decisions.
• Executes the HC Handoff with each clinician on every exam patient.
• Subject matter expert on financial options to give patients choices within budget.
• Overcome common patient objections to starting treatment.
• Obtain insurance pre-authorizations when needed before treatment.
• Ensure the office exemplifies the Comprehensive Care Model and relevant referrals.
• Active participant in daily huddles, monthly team meetings, and other required meetings.
• Demonstrates stewardship of the PDS Brand.

Skills

Office practices

Results oriented

Patient advocate

Process focus

Financial acumen

Influencer

Self-motivated

Multi-tasking

Interpersonal skills

Confidentiality

Organization

Education

High School Diploma

Job description

PDS Health is seeking a Healthcare Coordinator in West Jordan to partner with dentists, educate patients on treatment options, and secure financial commitments for care. You will leverage the PDS system to guide patients, address objections, and keep schedules productive, contributing to a top-tier patient experience.

The role emphasizes strong communication, confidentiality, and the ability to multi-task in a fast-paced dental office environment. Travel between local offices may be required.