Dental Care Coordinator: Patient Experience Leader

Legacy Oral & Facial Surgery; Asheville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Job summary

Legacy Oral & Facial Surgery in Asheville, NC seeks a Treatment Coordinator to guide patients through their dental care journey, communicating treatment plans and insurance options clearly and compassionately. You will coordinate schedules, verify benefits, collect payments, and ensure all radiographs and forms are ready before appointments, supporting clinicians with top-notch patient service.

This role demands multitasking, empathy, and precision in billing and records, with opportunities for

Qualifications

• Strong phone and scheduling skills.
• Two years of dental experience preferred.
• Dental insurance knowledge required.
• Bilingual preferred.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently and effectively.

Responsibilities

• Serve as the first point of contact for patients.
• Schedule appointments and manage the daily schedule.
• Discuss treatment plans, insurance coverage, and patient balances.
• Handle patient payments and record co-pays.
• Verify insurance and prepare pre-appointment documents.

Skills

Phone skills

Scheduling

Communication

multitasking

Job description

Legacy Oral & Facial Surgery in Asheville, NC seeks a Treatment Coordinator to guide patients through their dental care journey, communicating treatment plans and insurance options clearly and compassionately. You will coordinate schedules, verify benefits, collect payments, and ensure all radiographs and forms are ready before appointments, supporting clinicians with top-notch patient service.

This role demands multitasking, empathy, and precision in billing and records, with opportunities for