Dental Care Concierge: Scheduling & Billing Support

Smile Brands Inc.; Thornton (CO); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Johnson Family Dental in Thornton, CO, seeks a Treatment Care Coordinator to create positive patient experiences using the G3 approach. You will welcome patients, guide them through check-in, insurance verification, scheduling, and explain payment options with professionalism.

This role emphasizes friendly communication, coordinating visits, and expressing gratitude to patients. A patient-focused team environment offers opportunities to support visitors from arrival to departure.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Strong communication

Interpersonal skills

Customer service

Education

Knowledge of dental terminology

Job description

Johnson Family Dental in Thornton, CO, seeks a Treatment Care Coordinator to create positive patient experiences using the G3 approach. You will welcome patients, guide them through check-in, insurance verification, scheduling, and explain payment options with professionalism.

This role emphasizes friendly communication, coordinating visits, and expressing gratitude to patients. A patient-focused team environment offers opportunities to support visitors from arrival to departure.