Dental Assistant - Patient Care Specialist

Heartland Dental LLC; San Antonio (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays and PTO

Job summary

Heartland Dental LLC is seeking a Dental Assistant to join a Canyon Springs Family Dental team. The role focuses on patient greeting, health history review, x-ray processing, chairside assistance, and implementing Heartland systems to improve office workflow.

Candidate must have knowledge of dental procedures, strong communication, and HIPAA training. Certification/x-ray credentials may be required by state law. Training and benefits support professional growth.

Qualifications

• Working knowledge of dental procedures and terminology.
• Experience working in a fast-paced and customer-centric environment.
• If required under the state dental practice act, dental assistant certification and/or x-ray certification
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Responsibilities

• Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
• Conduct a thorough review of the patient’s health history in order to provide quality care
• Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
• Manage supply and inventory levels, as well as place and expedite orders as needed
• Partner with the providers and team to implement Heartland Dental systems and maximize office workflow

Skills

Dental terminology

Customer service

Communication

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Dental Assistant to join a Canyon Springs Family Dental team. The role focuses on patient greeting, health history review, x-ray processing, chairside assistance, and implementing Heartland systems to improve office workflow.

Candidate must have knowledge of dental procedures, strong communication, and HIPAA training. Certification/x-ray credentials may be required by state law. Training and benefits support professional growth.