Dental AR Specialist: Insurance & Patient Billing (Onsite)

Forestfamily; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Forest Family Dentistry in Austin, TX is seeking an experienced Accounts Receivable Specialist to join our team. This onsite role emphasizes dental insurance knowledge, patient AR, and delivering outstanding customer service.

You will audit insurance claims, post payments (EFTs and checks) in Open Dental, follow up on balances, and work with patients to resolve payment issues. Forest Family Dentistry is a privately owned practice with five Austin-area locations and a commitment to friendly,

Qualifications

• 1+ years of experience in dental billing or AR.
• Strong understanding of dental insurance and payments.
• Ability to work independently and in a team.

Responsibilities

• Audit insurance claims, post payments (EFTs and checks) in Open Dental.
• Follow up on outstanding balances and aging accounts.
• Explain account balances and insurance coverage to patients.
• Send billing statements and verify new or existing plans.
• Collaborate with the Accounts Team to meet AR goals.

Skills

Dental billing experience

Customer service

Teamwork

Tools

Open Dental

Job description

Forest Family Dentistry in Austin, TX is seeking an experienced Accounts Receivable Specialist to join our team. This onsite role emphasizes dental insurance knowledge, patient AR, and delivering outstanding customer service.

You will audit insurance claims, post payments (EFTs and checks) in Open Dental, follow up on balances, and work with patients to resolve payment issues. Forest Family Dentistry is a privately owned practice with five Austin-area locations and a commitment to friendly,