Accounts Receivable Specialist

Forest Family Dentistry; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401 K

PTO and paid holidays

Job summary

Forest Family Dentistry in Austin, TX is seeking an Accounts Receivable Specialist to manage patient AR and dental insurance workflows, posting payments and auditing claims.

The ideal candidate has 1+ year of dental AR experience, knowledge of dental insurance, and the ability to work independently and with the team. This onsite role offers medical, vision, 401k, and PTO.

Qualifications

• 1+ years of experience in dental preferred.
• Experience with billing, accounts receivable, or related roles, with a strong understanding of dental insurance and payments.
• Ability to work independently and as part of a team.

Responsibilities

• Work closely with the Accounts Team and Accounts Manager to meet goals and improve Accounts Receivable metrics.
• Post insurance payments (EFT’s and Checks) and patient payments accurately in Open Dental.
• Verify new or existing insurance plans to provide accurate estimates
• Review patient accounts regularly to identify overdue balances and aging accounts.
• Communicate with patients to explain account balances, insurance coverage, and outstanding amounts while maintaining a positive rapport and minimizing conflicts.
• Send billing statements.

Skills

Dental billing

Accounts receivable

Dental insurance

Teamwork

Independent work

Tools

Open Dental

Job description

Accounts Receivable Specialist

Forest Family Dentistry Austin, Texas, United States

About this position

About Forest Family Dentistry

Forest Family Dentistry is a privately owned general dentistry practice that opened in 2013. Forest Family Dentistry has 5 locations throughout the Austin area.

About the role

• Forest Family Dentistry is seeking an experienced Accounts Receivable Specialist to join our team. The ideal candidate will have working knowledge of dental insurance, patient A/R and Open Dental. The perfect candidate will be able to audit insurance claims, post insurance payments, follow up on outstanding balances, and work with patients to resolve payment issues, while maintaining the core values of FFD and delivering outstanding customer service. This is an onsite position only. No remote applicants accepted.

What you'll do

• Work closely with the Accounts Team and Accounts Manager to meet goals and improve Accounts Receivable metrics.
• Post insurance payments (EFT’s and Checks) and patient payments accurately in Open Dental.
• Verify new or existing insurance plans to provide accurate estimates
• Review patient accounts regularly to identify overdue balances and aging accounts.
• Communicate with patients to explain account balances, insurance coverage, and outstanding amounts while maintaining a positive rapport and minimizing conflicts.
• Send billing statements.

Qualifications

• 1+ years of experience in dental preferred.
• Experience with billing, accounts receivable, or related roles, with a strong understanding of dental insurance and payments.
• Ability to work independently and as part of a team.

We Offer

• Medical Insurance
• Vision Insurance
• 401 K
• PTO and paid holidays