Dental Network Scheduling Coordinator

High Point University; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

High Point University Health is looking for a detail-oriented Scheduling Assistant to coordinate patient appointments across dental practices. Essential functions include handling phone and online inquiries, optimizing scheduling processes, and ensuring accurate patient information management.

The ideal candidate will possess strong communication and organizational skills, with proficiency in scheduling software. Experience in a medical or dental office is preferred. Join High Point University Health to be part of a team dedicated to providing seamless patient experiences.

Qualifications

• Experience in a customer service role, preferably involving phone communication.
• Preferred experience in a medical or dental office setting.
• Flexibility to adapt to various dental practices.

Responsibilities

• Answer incoming calls and respond to online scheduling requests.
• Manage and optimize patient scheduling across multiple practices.
• Accurately enter and update patient information in the scheduling system.
• Verify patient insurance details and communicate necessary information.
• Follow up with patients regarding appointment confirmations and reminders.

Skills

Excellent communication skills

Proficiency with scheduling software

Strong ability to multitask

Exceptional interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

Electronic health records (EHR) systems

EPIC

Job description

High Point University Health is looking for a detail-oriented Scheduling Assistant to coordinate patient appointments across dental practices. Essential functions include handling phone and online inquiries, optimizing scheduling processes, and ensuring accurate patient information management.

The ideal candidate will possess strong communication and organizational skills, with proficiency in scheduling software. Experience in a medical or dental office is preferred. Join High Point University Health to be part of a team dedicated to providing seamless patient experiences.