Dental Administrative Clerk – Billing & Scheduling

Florida; Lakeland (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Department of Health in Polk County seeks a highly organized administrative/clerical professional to support the Dental Department. You will manage billing, scheduling, patient registration, and charting using HMS/Dental Module, while maintaining client confidentiality and accurate records.

The role requires strong computer skills (Outlook, Excel, Word), attention to detail, and the ability to work with diverse populations, including Spanish/Creole speakers.

Qualifications

• Experience with office management and billing processes.
• Knowledge of HMS, FMMIS, and EHR systems.
• Ability to handle confidentiality and security rules.

Responsibilities

• Billing, scheduling, and client registration using HMS/Dental Module.
• Maintain calendar, prep patient records, remind appointments.
• Enter financial data, produce reports, and manage CSR forms.
• Provide interpreter duties if bilingual when required.

Skills

Office procedures

Grammar

Arithmetic

Verbal communication

Problem solving

Computer skills

Critical thinking

Report preparation

Organization

Instruction following

Education

High school diploma

Tools

HMS

FMMIS

Outlook

Excel

Word

Access

PowerPoint

Job description

Florida Department of Health in Polk County seeks a highly organized administrative/clerical professional to support the Dental Department. You will manage billing, scheduling, patient registration, and charting using HMS/Dental Module, while maintaining client confidentiality and accurate records.

The role requires strong computer skills (Outlook, Excel, Word), attention to detail, and the ability to work with diverse populations, including Spanish/Creole speakers.