Dental Front Desk & Scheduling Pro

American Dental Companies; Polk City (FL); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits package

Consistent schedule

Supportive team

Training opportunities

Descripción de la vacante

Kreative Dental Care in Polk City, FL is seeking a friendly Dental Front Desk Coordinator to greet patients, handle check-in/out, and manage a multi-line phone system. You will schedule appointments, verify insurance, and maintain accurate records while protecting patient confidentiality under HIPAA guidelines.

This full-time position runs Monday–Friday, 8:00 AM–5:00 PM with pay ranging from $18 to $22 per hour, depending on experience and proficiency.

Formación

• Proficient phone skills and strong communication and customer service abilities.
• Dental office experience preferred; medical office experience is also helpful.
• Basic computer and data entry proficiency.
• A team-oriented attitude and a genuine interest in helping patients.

Responsabilidades

• Greet patients warmly and manage check-in and check-out.
• Answer multi-line phone calls, respond to patient questions, and provide professional, helpful service.
• Schedule, confirm, and reschedule appointments for the doctor and hygienists.
• Maintain a productive daily schedule by filling openings, following up on cancellations, and helping reduce no-shows.
• Send appointment reminders by phone, text, and email.
• Assist with insurance verification and accurately update patient information.
• Coordinate with the clinical team to support efficient appointment flow.
• Maintain accurate patient records while protecting patient confidentiality and following HIPAA requirements.

Conocimientos

Customer service

Phone skills

Organization

Attention to detail

Team player

Herramientas

Denticon software

Descripción del empleo

Kreative Dental Care in Polk City, FL is seeking a friendly Dental Front Desk Coordinator to greet patients, handle check-in/out, and manage a multi-line phone system. You will schedule appointments, verify insurance, and maintain accurate records while protecting patient confidentiality under HIPAA guidelines.

This full-time position runs Monday–Friday, 8:00 AM–5:00 PM with pay ranging from $18 to $22 per hour, depending on experience and proficiency.