Dental Admin & Customer Support Specialist

Absolute Dental Services Inc; North Charleston (SC); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k

Health Insurance

Vision Insurance

Long Term Disability

Job summary

Absolute Dental Services Inc is seeking an Administrative Customer Service professional to join our in-office team in North Charleston, SC. You’ll manage calls, data entry, shipping, and customer communications with a focus on accuracy and friendly service.

This full-time role requires 1-2 years in customer service or admin, proficiency with Word/Outlook, and a customer-first mindset; dental knowledge is a plus.

Qualifications

• 1-2 years of experience in Customer Service or Administrative role.
• Dental knowledge or experience is a plus.
• Proficiency with Microsoft Word and Outlook; typing speed 40+ WPM.

Responsibilities

• Answer multiple phone lines and assist callers with inquiries.
• Log case information into the database and upload/download documents and photos.
• Provide essential administrative support to the team.
• Handle packing, shipping, and mailing using UPS/FedEx system.
• Assist with invoicing and general administrative duties.
• Perform data entry with accuracy and attention to detail.

Skills

Organizational skills

Multitasking

Communication skills

Positive attitude

Tools

Microsoft Word

Microsoft Outlook

Job description

Absolute Dental Services Inc is seeking an Administrative Customer Service professional to join our in-office team in North Charleston, SC. You’ll manage calls, data entry, shipping, and customer communications with a focus on accuracy and friendly service.

This full-time role requires 1-2 years in customer service or admin, proficiency with Word/Outlook, and a customer-first mindset; dental knowledge is a plus.