Dental Access Coordinator

University of Rochester; City of Rochester (NY); Hybrid; USD 27,000 - 37,000; Full time

Job summary

The University of Rochester is seeking a detail-oriented front desk professional to support the Orthodontics department at 220 Hutchison Rd, Rochester, NY 14620.

Responsibilities include patient registration, appointment scheduling, insurance verification, billing support, and delivering courteous service to patients and families. The role requires accurate data entry into EMR systems, HIPAA compliance, and timely communication with staff and patients.

Qualifications

• High School diploma or equivalent required, plus 1 year related work experience.
• Demonstrated ability to enter data accurately and maintain patient information.

Responsibilities

• Process patient information and registrations for dental visits.
• Handle reception, appointment scheduling, referrals, and benefits verification.
• Ensure patient satisfaction and accurate billing for the provider.
• Enter data into EMR and revenue cycle systems.
• Pre-register patients and coordinate referrals.
• Greet patients and manage calls.

Skills

Customer service

Data entry

Reception

HIPAA compliance

Scheduling

Billing support

Medical terminology

Education

High School diploma or equivalent

Tools

EMR systems

Billing software

Revenue cycle software

Job description

The University of Rochester is seeking a detail-oriented front desk professional to support the Orthodontics department at 220 Hutchison Rd, Rochester, NY 14620.

Responsibilities include patient registration, appointment scheduling, insurance verification, billing support, and delivering courteous service to patients and families. The role requires accurate data entry into EMR systems, HIPAA compliance, and timely communication with staff and patients.