Senior Dental Treatment Coordination Specialist

001 University of Rochester; United States; On-site; USD 28,000 - 37,000; Full time

Job summary

The University of Rochester seeks a responsible Billing/Front Desk Specialist for the Periodontology department at 625 Elmwood Ave, Rochester, NY. This full-time role supports dental treatment planning, financial counseling, and accounts receivable management, ensuring smooth patient flow through the care process.

Requires a High School diploma or equivalent and at least 1 year in customer service or a general office setting.

Qualifications

• High School diploma or equivalent required.
• 1 year customer service or general office experience required.
• Dental/medical office experience preferred.

Responsibilities

• Manages and monitors dental status and financial compliance for the dentistry patient base.
• Acts as a liaison between patients and providers to ensure tracking of dental records, treatment planning, financial counseling, and accounts receivable management.
• Responsible for seamless and timely patient movement through the treatment plan, from appointments to case completion.

Skills

Customer service

Effective communication

Patient interaction

Education

High School diploma or equivalent

1 year dental/medical office experience preferred

Job description

The University of Rochester seeks a responsible Billing/Front Desk Specialist for the Periodontology department at 625 Elmwood Ave, Rochester, NY. This full-time role supports dental treatment planning, financial counseling, and accounts receivable management, ensuring smooth patient flow through the care process.

Requires a High School diploma or equivalent and at least 1 year in customer service or a general office setting.