Dental Treatment Navigator & Billing Liaison

University of Rochester; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

The University of Rochester at 625 Elmwood Ave, Rochester, NY 14642 is hiring a Dental Billing Coordinator for a full-time role in the General Dentistry department. This position manages dental status and financial compliance for the patient base and serves as a liaison between patients and providers to ensure accurate records and timely treatment progression.

Key duties include coordinating scheduling, treatment planning, financial arrangements, and collaboration with Billing and front-line

Qualifications

• High School diploma or equivalent and 1 year of customer service/office experience required.
• Or equivalent combination of education and experience; 1 year of dental or medical office experience preferred.
• Strong customer service skills and professional communication.

Responsibilities

• Manages dental status and financial compliance for the dentistry patient base.
• Liaises between patients and providers to track records, treatment planning, financial counseling, and accounts receivable management.
• Ensures seamless and timely movement through the treatment plan from scheduling to case completion.
• Communicates treatment information to Billing for pretreatment estimates and insurance approvals.
• Provides input to improve treatment planning and works on special projects.

Skills

Customer service

Communication

Patient interaction

Education

High School diploma or equivalent

Job description

The University of Rochester at 625 Elmwood Ave, Rochester, NY 14642 is hiring a Dental Billing Coordinator for a full-time role in the General Dentistry department. This position manages dental status and financial compliance for the patient base and serves as a liaison between patients and providers to ensure accurate records and timely treatment progression.

Key duties include coordinating scheduling, treatment planning, financial arrangements, and collaboration with Billing and front-line