Dental Access & Patient Services Specialist

001 University of Rochester; United States; On-site; USD 27,000 - 37,000; Full time

Job summary

University of Rochester is hiring for a patient services/administrative role at its Dental Faculty in Rochester, NY. The position focuses on processing patient information, greeting patients, and coordinating registrations and referrals.

The role requires a High School diploma or equivalent and at least 1 year in a related administrative or customer service field, with preferred familiarity with medical terminology and HIPAA guidelines.

Qualifications

• High School diploma or equivalent and 1 year related work experience in an administrative office or customer service field.
• Experience with data entry and customer service preferred.
• Knowledge of medical terminology is a plus.
• Ability to work in a healthcare setting and follow HIPAA guidelines.

Responsibilities

• Process patient information and prepare billable accounts.
• Handle reception, registration, scheduling, and insurance verification.
• Ensure patient satisfaction and accurate data entry.
• Pre-register patients and coordinate referrals.

Skills

Customer service

Data entry

Phone etiquette

Word processing

Education

High School diploma or equivalent

Tools

EMR system

Job description

University of Rochester is hiring for a patient services/administrative role at its Dental Faculty in Rochester, NY. The position focuses on processing patient information, greeting patients, and coordinating registrations and referrals.

The role requires a High School diploma or equivalent and at least 1 year in a related administrative or customer service field, with preferred familiarity with medical terminology and HIPAA guidelines.