Delivery Support Associate – Safe & Customer-Focused

hdsupply; Saint Paul (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company match

Paid Holidays, Vacation, Personal Time

Job summary

HD Supply is seeking a delivery assistant in Minnesota to support delivery drivers by loading and unloading merchandise, interfacing with customers, and ensuring safe, accurate orders are delivered. The role emphasizes safety, customer service, and efficient warehouse duties.

The position requires knowledge of warehouse processes and at least 1 year operating material handling equipment, with HS Diploma or GED preferred. Local candidates are expected for an on-site role.

Qualifications

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non-powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Provides exceptional customer service by being polite and professional during deliveries.
• Performs general warehouse duties as needed.

Skills

Warehouse procedures

Delivery assistant experience

Material handling equipment

Education

HS Diploma or GED

Job description

HD Supply is seeking a delivery assistant in Minnesota to support delivery drivers by loading and unloading merchandise, interfacing with customers, and ensuring safe, accurate orders are delivered. The role emphasizes safety, customer service, and efficient warehouse duties.

The position requires knowledge of warehouse processes and at least 1 year operating material handling equipment, with HS Diploma or GED preferred. Local candidates are expected for an on-site role.