Delivery Support Associate

hdsupply; Earth City (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

HD Supply is seeking a delivery assistant to support drivers with customer orders, load and unload merchandise, and ensure safety practices in a warehouse environment. This role does not involve operating company or rental vehicles.

You will work with drivers to ensure accurate deliveries, inspect goods for damage, assist with handling equipment, and contact customers before and during deliveries while addressing basic inquiries and escalating issues to leadership as needed.

Qualifications

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles using powered and non-powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership.
• Performs general warehouse duties as needed.

Skills

Warehouse procedures

Delivery assistant experience

Material handling equipment

Education

HS Diploma/GED

Job description

HD Supply is seeking a delivery assistant to support drivers with customer orders, load and unload merchandise, and ensure safety practices in a warehouse environment. This role does not involve operating company or rental vehicles.

You will work with drivers to ensure accurate deliveries, inspect goods for damage, assist with handling equipment, and contact customers before and during deliveries while addressing basic inquiries and escalating issues to leadership as needed.