Delivery Support Specialist

hdsupply; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

HD Supply is seeking a Delivery Assistant to support drivers with customer orders, including loading and unloading, while ensuring safety procedures are followed. The role does not involve operating company or rental vehicles.

Responsibilities include assisting with deliveries, communicating with customers, and performing general warehouse tasks. Strong emphasis on safety, accuracy, and customer service during all deliveries.

Qualifications

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Collaborate with delivery drivers to ensure safe, accurate, and efficient delivery of orders.
• Inspect deliveries before loading to ensure accuracy and no damage.
• Assist with loading/unloading merchandise using powered and non-powered equipment when needed.
• Make customer calls before and during delivery.
• Interface with customers about orders, provide proof of delivery, and resolve basic issues.
• Relay escalated customer concerns to distribution center leadership.
• Provide courteous, professional customer service during deliveries.
• Perform general warehouse duties as needed.

Skills

Warehouse procedures

Delivery assistant experience

Equipment operation (1+ yrs)

Education

HS Diploma or GED

Job description

HD Supply is seeking a Delivery Assistant to support drivers with customer orders, including loading and unloading, while ensuring safety procedures are followed. The role does not involve operating company or rental vehicles.

Responsibilities include assisting with deliveries, communicating with customers, and performing general warehouse tasks. Strong emphasis on safety, accuracy, and customer service during all deliveries.