Delivery Supervisor

TopHAT Logistical Solutions; San Leandro (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading logistics company located in San Leandro, California is seeking a Delivery Supervisor to ensure the success of high-volume home delivery operations. The ideal candidate will possess essential skills for performance-based environments, prioritizing client service and continuous improvement. Key responsibilities include managing delivery objectives, maintaining effective client relationships, and ensuring compliance with contract requirements. This role is vital for achieving operational excellence and delivering exceptional client experiences.

Responsibilities

• Manage day-to-day delivery objectives to achieve 100% compliance of goals.
• Develop and maintain effective client relationships through constant communication.
• Execute client contract requirements and operate within agreed budget.

Job description

The Delivery Supervisor helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Delivery Supervisor reports directly to the Operations Contract Manager.

Key Responsibilities

• Client Service
• Execute Client contract requirements
• Develop and maintain effective Client relationships through constant communication
• Operate within the agreed budget (P&L) for the location
• Billing/Data Entry/Spreadsheets/Excel
• Constant training and recruitment to better the delivery staff
• Manage the day-to-day delivery objectives to 100% compliance of goals set forth