Delivery Operations Lead - Client Service & Performance

TopHAT Logistical Solutions; San Leandro (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading logistics company located in San Leandro, California is seeking a Delivery Supervisor to ensure the success of high-volume home delivery operations. The ideal candidate will possess essential skills for performance-based environments, prioritizing client service and continuous improvement. Key responsibilities include managing delivery objectives, maintaining effective client relationships, and ensuring compliance with contract requirements. This role is vital for achieving operational excellence and delivering exceptional client experiences.

Responsibilities

• Manage day-to-day delivery objectives to achieve 100% compliance of goals.
• Develop and maintain effective client relationships through constant communication.
• Execute client contract requirements and operate within agreed budget.

Job description

A leading logistics company located in San Leandro, California is seeking a Delivery Supervisor to ensure the success of high-volume home delivery operations. The ideal candidate will possess essential skills for performance-based environments, prioritizing client service and continuous improvement. Key responsibilities include managing delivery objectives, maintaining effective client relationships, and ensuring compliance with contract requirements. This role is vital for achieving operational excellence and delivering exceptional client experiences.