Operations Manager

TopHAT Logistical Solutions; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Ohio is seeking an Operations Manager for Home Delivery. The successful candidate will oversee daily operations, ensuring 100% compliance with delivery objectives, and maintain strong client relationships through effective communication. This role requires skills in performance-based management and a keen focus on client service and continuous improvement. Join a dynamic team dedicated to delivering excellence in a high-volume environment.

Qualifications

• Skills necessary for success in performance-based environments.
• Focus on client service and continuous improvement.

Responsibilities

• Manage the success of operations in home delivery.
• Execute client contract requirements and develop client relationships.
• Ensure compliance with budget and delivery objectives.

Job description

Description

In Home Delivery Operations Manager

The Operations Manager helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Operations Manager reports directly to the Operations Contract Manager.

Key Responsibilities

• Client Service
• Execute Client contract requirements
• Develop and maintain effective Client relationships through constant communication
• Operate within the agreed budget (P&L) for the location
• Constant training and recruitment to better the delivery staff
• Manage the day to day delivery objectives to 100% compliance of goals set forth