Delivery SRE Leader: Reliability & DevOps Champion

JPMorganChase; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase is seeking a Delivery SRE leader to ensure secure, reliable software delivery with strong SDLC discipline and measurable reliability across security applications. You will govern readiness, quality gates, and resilience, partnering with Product Owners and engineering leadership to bake SRE requirements into design and build phases.

You will define and manage SLOs/SLIs, drive post-incident reviews, and lead continuous improvement across distributed systems, cloud platforms (AWS or

Qualifications

• 5+ years supporting critical security-focused applications in large-scale environments and mentoring teams.
• Experience with monitoring/logging tools (e.g., Splunk, AppDynamics) and dashboard technologies; Splunk Administrator certification desired.
• Strong grasp of SDLC, secure development, DevOps/CI/CD tooling; capable of implementing top-tier continuous improvement with root-cause analysis and auto-remediation.
• Effective under pressure; accountable, with excellent stakeholder management and communication skills.
• Global team collaboration with flexibility to engage during critical incidents outside standard business hours.
• Experience implementing and managing SLOs/SLIs, error budgets, and operational readiness reviews for distributed systems, including post-incident analysis and resilience improvements.
• Deep expertise in public cloud platforms (AWS or equivalent), infrastructure automation tools (CloudFormation, Terraform), and capacity planning for large-scale environments; driving DevOps and SRE adoption across teams.

Responsibilities

• Define and enforce quality gates across requirements, design, secure coding, testing, release, and post-production monitoring.
• Establish and manage SLOs/SLIs and error budgets; ensure they are integrated into roadmaps and delivery plans.
• Lead DoD checklists and ensure automated tests, runbooks, and remediation steps are in place and validated.
• Oversee operational readiness reviews and triage risks; perform root-cause analyses and drive auto-remediation.
• Maintain logging, alerting, and monitoring platforms; govern CI/CD controls for security and reliability.
• Lead incident response and post-incident reviews; drive resilience improvements and KPI monitoring.
• Partner with engineering on cloud best practices and capacity planning for large-scale systems.

Skills

SRE leadership

Stakeholder management

Incident response

DevOps culture

Observability

Root-cause analysis

Cloud computing

Automation

Performance monitoring

Tools

Splunk

AppDynamics

Terraform

CloudFormation

Job description

JPMorganChase is seeking a Delivery SRE leader to ensure secure, reliable software delivery with strong SDLC discipline and measurable reliability across security applications. You will govern readiness, quality gates, and resilience, partnering with Product Owners and engineering leadership to bake SRE requirements into design and build phases.

You will define and manage SLOs/SLIs, drive post-incident reviews, and lead continuous improvement across distributed systems, cloud platforms (AWS or