Delivery SRE Lead: Resilience & Secure Releases

JPMorgan Chase; Plano (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorganChase seeks a Delivery SRE leader to ensure security applications are delivered with strong SDLC discipline and measurable reliability in Plano, TX. You will govern operational readiness, quality gates, and resilience practices to meet SLOs and production readiness.

You will partner with Product Owners and engineering leadership to embed SRE requirements into design and build phases and drive continuous improvement across teams and platforms.

Qualifications

• 5+ years supporting critical security-focused applications in large-scale environments and mentoring teams.
• Experience with monitoring/logging tools (Splunk, AppDynamics) and dashboard technologies; Splunk Administrator certification desired.
• Strong SDLC, secure development, DevOps/CI/CD tooling; capable of implementing top-tier continuous improvement with root-cause analysis and auto-remediation.
• Effective under pressure; accountable, with excellent stakeholder management and communication skills.
• This position may require HSA system access and Enhanced screening prior to employment and annually thereafter.
• Global team collaboration with flexibility to engage during critical incidents outside standard business hours.
• Experience implementing and managing SLOs/SLIs, error budgets, and operational readiness reviews for distributed systems, including post-incident analysis.

Responsibilities

• Define and enforce quality gates across requirements, design, secure coding, testing, release, and post-production monitoring; translate objectives into reliable, testable requirements.
• Establish and manage SLOs/SLIs and error budgets; integrate into roadmaps and ensure a rigorous DoD before release.
• Lead operational readiness reviews and triage risks; ensure remediation and prevention via root-cause analysis and auto-remediation.
• Maintain logging, alerting, and monitoring platforms; govern CI/CD pipeline controls for security, reliability, and change management; promote automation.
• Lead incident response and post-incident reviews; monitor delivery health and KPIs; drive continuous improvement across teams.
• Oversee capacity planning and resilience for large-scale distributed systems; partner with engineering on AWS or equivalent cloud best practices; utilize CloudFormation and Terraform.
• Build a culture of collaboration, reliability, and continuous improvement; coach teams to adopt DevOps and SRE principles; provide concise updates to management.

Skills

Stakeholder management

Communication skills

DevOps/CI/CD tooling

SRE principles

Tools

Splunk

AppDynamics

CloudFormation

Terraform

Job description

JPMorganChase seeks a Delivery SRE leader to ensure security applications are delivered with strong SDLC discipline and measurable reliability in Plano, TX. You will govern operational readiness, quality gates, and resilience practices to meet SLOs and production readiness.

You will partner with Product Owners and engineering leadership to embed SRE requirements into design and build phases and drive continuous improvement across teams and platforms.