Delivery Scheduler & Customer Care Coordinator

Numotion; Lombard (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k

Life insurance

Short-term and long-term disability

Drug-free workplace

Job summary

Numotion in Lombard, IL seeks a Customer Care Coordinator - Delivery Scheduling I to schedule deliveries and coordinate Rehab and Aftersale services. You will update data in order-tracking systems and contact clients to confirm appointments. Requirements include a high school diploma and at least one year of customer service or dispatching.

Strong communication and organization are essential. Numotion provides competitive benefits.

Qualifications

• High school diploma or GED.
• Minimum one year of customer service or dispatching experience.
• Strong communication and organization skills.

Responsibilities

• Schedules deliveries and coordinates Rehab and Aftersale orders.
• Enters and updates data in order tracking systems.
• Communicates with clients to confirm appointments and optimize scheduling.
• Responds to inquiries and escalates issues to maintain satisfaction.
• Meets productivity and performance standards.

Skills

Customer service

Dispatching

Communication

MS Word

MS Excel

Outlook

Education

High School Diploma

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Numotion in Lombard, IL seeks a Customer Care Coordinator - Delivery Scheduling I to schedule deliveries and coordinate Rehab and Aftersale services. You will update data in order-tracking systems and contact clients to confirm appointments. Requirements include a high school diploma and at least one year of customer service or dispatching.

Strong communication and organization are essential. Numotion provides competitive benefits.