Delivery Operations Supervisor

Domino; Raleigh (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Domino's Pizza in Raleigh, NC is seeking an Assistant Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited accurately and promptly while keeping a well-staffed operation throughout the day.

The role includes opening/closing duties, end-of-day deposits, inventory counts, and maintaining store readiness to receive orders on time, along with promoting products and maintaining high service standards.

Responsibilities

• Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that mirror the needs of business at any point of the day.
• When closing, responsible for end of the night bank deposits.
• When closing, responsible for doing a nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders upon time of open.
• Foster and project a sense of urgency with each and every order.
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
• Collect money and signed credit card receipts from delivery drivers at the end of their shift.
• Ensure vehicles used for delivery pass inspection, both mechanically and visually.
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.

Job description

Domino's Pizza in Raleigh, NC is seeking an Assistant Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited accurately and promptly while keeping a well-staffed operation throughout the day.

The role includes opening/closing duties, end-of-day deposits, inventory counts, and maintaining store readiness to receive orders on time, along with promoting products and maintaining high service standards.