Delivery Operations Specialist - Customer Support

Curri; Miami (FL); Hybrid; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K

Equity grant

Job summary

Curri is seeking a Service Operations Representative to join our Customer Operations Team in Miami. You will ensure deliveries move smoothly from booking to drop-off and provide top-tier support to customers and drivers via chat and phone.

Join a fast-paced startup that values learning, problem-solving, and collaboration. We offer a competitive salary and benefits, plus equity opportunities as Curri grows.

Qualifications

• Fun personality and eager to learn.
• Strong critical thinking and problem solving acumen.
• Excellent written and verbal communication skills.
• Top-notch customer service skills.
• Proficient in G-Suite (Google Docs, Google Sheets).

Responsibilities

• Facilitate deliveries from booking to successful drop-off and everything in between.
• Provide best-in-class support for our customers and drivers via chat and phone.
• Communicate with pickup and drop-off contacts to ensure deliveries are completed smoothly.
• Provide operational feedback and identify pain points for the team to optimize logistics.

Skills

Customer service

Communication

Critical thinking

Eagerness to learn

G-Suite

Tools

G-Suite

Job description

Curri is seeking a Service Operations Representative to join our Customer Operations Team in Miami. You will ensure deliveries move smoothly from booking to drop-off and provide top-tier support to customers and drivers via chat and phone.

Join a fast-paced startup that values learning, problem-solving, and collaboration. We offer a competitive salary and benefits, plus equity opportunities as Curri grows.