Delivery Operations Specialist

Riverstone-Logistics; Gonzales (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Riverstone Logistics is seeking an Operations Coordinator to support daily routing, dispatching, and client delivery objectives at a dedicated profit center. The role focuses on monitoring carrier performance, assisting customer care with delivery issues, and maximizing site performance from in-office or warehouse settings.

This position emphasizes ethics, problem solving, customer focus, and drive for results while working with cross-functional teams to meet client standards and timelines.

Qualifications

• Strong people and operational management skills.
• Excellent verbal and written communications skills.
• Excellent interpersonal skills.
• Ability to adapt to changes in a fast-paced environment.
• Routing, scheduling, and checking on delivery status.
• Ability to embrace new technology.

Responsibilities

• Facilitate day-to-day delivery operations, including monitoring morning loadout and delivery activity.
• Oversee load out to verify proper handling and secure loading.
• Ensure timely reporting of loadout and motor carrier compliance.
• Maintain professional relationships with management, carriers, and client staff.
• Provide operational support to the distribution center, audits, and process improvements.
• Use client-specific routing software and communicate updates cross-department.

Skills

People skills

Written & verbal comms

Interpersonal skills

Adaptability

Routing & scheduling

Tech adoption

Education

High School Diploma/GED

Job description

Riverstone Logistics is seeking an Operations Coordinator to support daily routing, dispatching, and client delivery objectives at a dedicated profit center. The role focuses on monitoring carrier performance, assisting customer care with delivery issues, and maximizing site performance from in-office or warehouse settings.

This position emphasizes ethics, problem solving, customer focus, and drive for results while working with cross-functional teams to meet client standards and timelines.