Delivery & Operations Manager, Life Sciences (Hybrid)

Define Ventures; New York (NY); Hybrid; USD 114,000 - 135,000; Full time

Job summary

Verana in New York is seeking an Operations Manager to lead customer agreements across our life science portfolio, coordinate critical projects, and streamline internal operations in a startup‑like environment.

You will own complex projects, manage cross‑functional teams, and contribute to product refinement for Verana’s customers while collaborating with oncology providers and biopharma partners. This hybrid role requires NY residency and offers growth in real‑world data applications.

Qualifications

• Undergraduate degree in business administration or related field.
• 3–6 years of client-facing consulting experience, healthcare-focused preferred.
• Strong project management skills with multiple concurrent projects and oversight.
• Exceptional communication, able to translate technical content to diverse audiences.
• Proficiency with analytical tools, especially Excel.
• Organized and able to reduce complexity.
• Interest in oncology providers or biopharma to advance RWE strategies.
• Curiosity about healthcare data and impact on delivery.
• Based in New York; occasional travel.

Responsibilities

• Delivery Operations: Own complex projects and deliverables, coordinating across the lifecycle for RWD products and services.
• Project Management: Independently manage multiple projects, develop work plans and mitigate risk.
• Problem Solving: Resolve cross-functional issues with data‑driven solutions and ensure continuity.
• Process Improvement: Identify opportunities to streamline operations and drive adoption.
• Cross‑Functional Collaboration: Communicate with stakeholders and align on goals.
• Thought Leadership: Contribute to product development for Verana’s customer segments.

Skills

Communication

Project management

Data analysis

Excel proficiency

Organizational skills

Healthcare data curiosity

Education

Undergraduate degree in business administration or related field

Tools

Jira

Microsoft Project

SQL Workbench

Microsoft Excel

Job description

Verana in New York is seeking an Operations Manager to lead customer agreements across our life science portfolio, coordinate critical projects, and streamline internal operations in a startup‑like environment.

You will own complex projects, manage cross‑functional teams, and contribute to product refinement for Verana’s customers while collaborating with oncology providers and biopharma partners. This hybrid role requires NY residency and offers growth in real‑world data applications.