Strategic Healthcare Customer Success Manager

Verana Health; New York (NY); Híbrido; USD 140.000 - 160.000; Tempo integral

Resumo da vaga

Verana Health is seeking a Customer Success professional in New York City. You will own customer relationships, serve as the primary point of contact, and manage cross-functional efforts to ensure customer success. Ideal candidates have 3-5 years of healthcare experience and excellent communication skills.

This hybrid position allows for two days a week in the office, fostering collaboration in a fast-paced environment. Expected compensation ranges between $140,000 and $160,000, contingent on experience and fit.

Qualificações

• 3-5 years of healthcare-focused experience in Customer Success or related role.
• Comfortable in a fast-paced, evolving startup environment.
• Strong project management instincts and the ability to drive results.

Responsabilidades

• Own existing customer relationships to create successful partners.
• Serve as the primary contact for customers for questions and issues.
• Identify opportunities to drive customer satisfaction and retention.

Conhecimentos

Customer relationship management

Communication skills

Problem-solving

Project management

Ferramentas

Smartsheets

Notion

Slack

Descrição da vaga

Verana Health is seeking a Customer Success professional in New York City. You will own customer relationships, serve as the primary point of contact, and manage cross-functional efforts to ensure customer success. Ideal candidates have 3-5 years of healthcare experience and excellent communication skills.

This hybrid position allows for two days a week in the office, fostering collaboration in a fast-paced environment. Expected compensation ranges between $140,000 and $160,000, contingent on experience and fit.