Sales Operations & Compliance Manager

Valid8 Financial, Inc.; Dover (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

Valid8 Financial, Inc. is seeking a Sales Operations & Compliance Manager to enhance our Life Sciences SaaS operations. The role involves managing sales processes, supporting contract reviews, and collaborating with various departments to ensure operational efficiency.

Candidates should have over 5 years of experience in Sales Operations and a strong background in SaaS. The ideal applicant is organized, analytical, and has excellent communication skills. A Bachelor's degree is required, and familiarity with life sciences frameworks is a plus.

Qualifications

• 5+ years of experience in Sales Operations, preferably in SaaS.
• Familiarity with finance or quality frameworks in life sciences is a plus.
• Highly organized and analytical with strong attention to detail.

Responsibilities

• Manage and optimize sales operations processes.
• Review customer contracts to identify potential risks.
• Work closely with various teams for alignment and collaboration.

Skills

Sales Operations

Contract Review

CRM Tools

Data Analysis

Collaboration Skills

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Job description

We are looking for a Sales Operations & Compliance Manager to support our growing Life Sciences SaaS business. This role requires a strong foundation in sales operations, contract review, and compliance in a fast-paced, customer-facing environment. You will work closely with our commercial and customer success teams to manage client data and systems, support contract execution, and ensure operational efficiency across the organization.

Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.

Key Responsibilities

Sales Operations & Business Support

Manage and optimize sales operations processes, including CRM data maintenance, channel management, quote-to-cash workflows, and revenue forecasting.

Provide data analysis and system support such as pipeline segmentation, forecasting, and sales metric insights.

Drive sales process improvements, including the development of sales toolkits, playbooks, onboarding, and ongoing training programs.

Support inside sales activities including drafting and reviewing sales contracts, quotes, project proposals, purchase orders, and statements of work.

Get hands-on experience with tasks typically handled by sales peers and provide backup for skill gaps currently in the team.

Contract Review & Regulatory/Compliance Support

Review customer contracts (MSAs, NDAs, SOWs) to identify potential risks and key clauses; collaborate with legal counsel for further evaluation as needed.

Manage contract lifecycle activities, including renewal notifications, key term compliance, and deliverable tracking.

Support maintenance of internal quality and regulatory documentation, assisting with document reviews, client responses, and legal/quality audits.

Cross-Functional Collaboration & Strategic Support

Work closely with Sales, Customer Success, Finance, and Marketing teams to ensure process alignment and effective collaboration.

Assist with audit preparation, client due diligence, and response to RFP questionnaires.

Participate in building scalable sales operations infrastructure and process frameworks during company growth.

Qualifications

5+ years of experience in Sales Operations, preferably in a software company with Software as a Service (SaaS) model, ideally within healthcare, or life sciences.

Proficiency with CRM tools (e.g., Salesforce, HubSpot), sales automation platforms, and operational dashboards.

Experience reviewing B2B commercial contracts and understanding of basic legal terms and risk issues.

Thrives in a dynamic startup environment with fast turnaround demands, flexible working hours, and the ability to take on multiple functions as needed.

Highly organized and analytical, with strong attention to detail and ability to manage multiple workstreams.

Excellent communication and collaboration skills across technical and non-technical teams.

Familiarity with finance or quality frameworks in the life sciences industry is a plus.

Bachelor’s degree required; legal, business, or life sciences background preferred.