Delivery & Operations Manager

Thrive Consulting CA; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Neutonic is seeking a Delivery & Operations Manager to own the delivery of major cross-functional projects across the business. You will connect Retail, Marketing, Product, Supply Chain, E-commerce, Finance, and other functions to align on what to do, who owns it, and when to deliver.

You’ll turn launches into clear plans, track progress, identify blockers, and drive timely completion across fast-moving teams, building templates and playbooks to scale operations.

Qualifications

• 4+ years’ experience in project management, delivery, business operations or a similar role.
• Experience working in a fast-paced startup, consumer brand or high-growth business.
• A proven ability to manage multiple cross-functional projects at the same time.
• Excellent organization and attention to detail.
• Strong communication skills and the confidence to work across different teams and seniority levels.
• Comfortable chasing actions, holding people accountable and pushing for clarity when required.
• Strong understanding of project-management systems and processes.
• Able to identify dependencies and risks before they become problems.
• Commercially minded and able to understand which projects and deadlines matter most.
• Able to introduce structure and process while keeping the business moving quickly.

Responsibilities

• Turn major launches and initiatives into clear project plans with tasks, owners, deadlines, and dependencies.
• Track multiple projects and proactively follow up on outstanding actions.
• Coordinate across teams to keep everyone aligned and projects moving.
• Identify blockers, risks, and potential delays early and drive them through to resolution.
• Escalate issues where leadership decisions or action are required.
• Build repeatable templates, checklists, and playbooks for recurring projects.
• Maintain a clear company-wide view of upcoming launches, milestones, and key deadlines.
• Own how projects are managed within internal software and ensure information stays accurate and up to date.
• Document and communicate important decisions, changes, and next steps.
• Run project check-ins and ensure agreed actions are followed through.
• Continually improve how Neutonic plans and delivers projects without adding unnecessary bureaucracy.
• Projects may include retail launches, retailer onboarding, new product launches, new channels, marketing campaigns, events, international expansion, and internal operational initiatives.

Skills

Project management

Delivery

Cross-functional collaboration

Communication

Organization

Attention to detail

Accountability

Job description

Neutonic, a fast-growing focus and cognitive performance brand, is hiring a Delivery & Operations Manager to own the delivery of major cross-functional projects across the business.

This role is for a highly proactive, hands-on operator who can bring structure to a fast-moving environment, connect the dots between teams, and make sure projects stay on track. You’ll work across Retail, Marketing, Product, Supply Chain, E-commerce, Finance, and other functions to ensure everyone is aligned on what needs to happen, who owns it, and when it needs to be delivered.

Responsibilities

• Turn major launches and initiatives into clear project plans with tasks, owners, deadlines, and dependencies.
• Track multiple projects and proactively follow up on outstanding actions.
• Coordinate across teams to keep everyone aligned and projects moving.
• Identify blockers, risks, and potential delays early and drive them through to resolution.
• Escalate issues where leadership decisions or action are required.
• Build repeatable templates, checklists, and playbooks for recurring projects.
• Maintain a clear company-wide view of upcoming launches, milestones, and key deadlines.
• Own how projects are managed within internal software and ensure information stays accurate and up to date.
• Document and communicate important decisions, changes, and next steps.
• Run project check-ins and ensure agreed actions are followed through.
• Continually improve how Neutonic plans and delivers projects without adding unnecessary bureaucracy.
• Projects may include retail launches, retailer onboarding, new product launches, new channels, marketing campaigns, events, international expansion, and internal operational initiatives.

Qualifications

• 4+ years’ experience in project management, delivery, business operations or a similar
• role.
• Experience working in a fast-paced startup, consumer brand or high-growth business.
• A proven ability to manage multiple cross-functional projects at the same time.
• Excellent organization and attention to detail.
• Strong communication skills and the confidence to work across different teams and
• seniority levels.
• Comfortable chasing actions, holding people accountable and pushing for clarity when
• required.
• Strong understanding of project-management systems and processes.
• Able to identify dependencies and risks before they become problems.
• Commercially minded and able to understand which projects and deadlines matter most.
• Able to introduce structure and process while keeping the business moving quickly.