Delivery Operations Lead: Routing & Dispatch

Temco-Logistics; Burbank (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Temco Logistics, a Home Depot subsidiary, is seeking an Operations Manager in Burbank, CA to support our delivery and customer service teams. This role focuses on smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment.

You will coordinate drivers, routes, and 3PL site activity while driving efficiency and reliability. Strong communication and organizational skills are essential for success in this role.

Qualifications

• 5+ years of experience in transportation operations or logistics management.
• Proven routing and dispatching experience across multiple routes.
• Warehouse management experience and familiarity with 3PL environments.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Temco Logistics, a Home Depot subsidiary, is seeking an Operations Manager in Burbank, CA to support our delivery and customer service teams. This role focuses on smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment.

You will coordinate drivers, routes, and 3PL site activity while driving efficiency and reliability. Strong communication and organizational skills are essential for success in this role.