Operations Manager - Burbank

Temco-Logistics; Burbank (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Temco Logistics, a Home Depot subsidiary, is seeking an Operations Manager in Burbank, CA to support our delivery and customer service teams. This role focuses on smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment.

You will coordinate drivers, routes, and 3PL site activity while driving efficiency and reliability. Strong communication and organizational skills are essential for success in this role.

Qualifications

• 5+ years of experience in transportation operations or logistics management.
• Proven routing and dispatching experience across multiple routes.
• Warehouse management experience and familiarity with 3PL environments.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation operations

Routing & dispatching

Warehouse management

Job description

Job Details

Job Location: Burbank CA MDO - Burbank, CA 91505 Position Type: Full Time Education Level: CA Salary Range: $75,000.00 - $85,000.00 Salary/year Travel Percentage: Onsite Job Category: Management

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you.

Must-Have Skills

• Transportation operations experience
• Routing and dispatching experience
• Warehouse management experience

What You’ll Do

• Monitor daily delivery operations and resolve service exceptions
• Support drivers and customer service teams with real-time troubleshooting
• Train and onboard new team members
• Build, manage, and adjust office and driver schedules
• Order and maintain office supplies
• Prepare delivery manifests and ensure dispatch readiness
• Collaborate with routing and driver managers to optimize performance
• Review payroll and resolve discrepancies
• Process reschedules, cancellations, and customer service exceptions
• Oversee inbound and outbound logistics at 3PL locations
• Track recycling and waste levels and recommend operational improvements
• Monitor compliance with check‑ins, paperwork, and routing standards
• Review next‑day delivery plans and adjust schedules as needed
• Submit nightly operations recap reports
• Attend weekly planning and operations meetings
• Conduct inventory checks and order supplies

Success Metrics

• On-time and complete delivery performance
• Driver satisfaction and engagement scores
• Employee retention and safety compliance
• Labor hours and productivity versus goals
• Fleet damage and repair cost management

Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.