Delivery Operations Lead - On-Time Delivery & Efficiency

geodi; Grand Prairie (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance after 30 days

Paid maternity and parental leave

Financial wellness programs

Telemedical access

Job summary

GEODIS is seeking a seasoned DC/Delivery Operations Leader in Grand Prairie, TX to oversee local and regional big and bulky home deliveries. You will keep the fleet well-maintained, cut damages and late windows, and drive improvements in KPI performance across OTD, cost per stop, and revenue per truck.

You will collaborate with customer teams, ensure safety and compliance, and coach supervisory staff while managing budget and workforce to sustain profitable, efficient distribution operations.

Qualifications

• Experience with warehouse management systems preferred.
• Experience with labor management systems and productivity initiatives preferred.
• Must be PC literate with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to read, analyze, and interpret general business materials.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to solve practical problems with limited standardization.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

• Lead daily operations for local and regional big and bulky home delivery networks.
• Maintain a well-kept fleet of delivery trucks and schedule preventative maintenance.
• Reduce damage rates, missed delivery windows, and return product costs.
• Track key metrics like On-Time Delivery (OTD), cost-per-stop, and revenue per truck.
• Resolve high-escalation customer complaints regarding damaged property or late arrivals.
• Ensure the physical condition of warehouse and equipment is properly maintained.
• Coordinate with other functions to align warehouse activities with customer service and sales.
• Partner with customers to maintain high satisfaction and communicate proactively.
• Ensure safe operation and compliance with sanitation, maintenance, safety, and security standards.
• Maintain operational excellence across warehouse areas and systems.
• Manage staffing, training, coaching, and development for employees.
• Report hours worked to payroll weekly and manage DC operations.
• Hire/train Supervisors and hourly staff; direct work and appraise performance.
• Ensure compliance with certifications (CTPAT, ISO, AIB) as applicable.
• Manage budget and P&L for the operation.

Skills

Warehouse management systems

Labor management systems

PC literate

Microsoft Office

Data interpretation

Report writing

Presentation skills

Problem solving

Communication

Tools

Word

Excel

Outlook

PowerPoint

Job description

GEODIS is seeking a seasoned DC/Delivery Operations Leader in Grand Prairie, TX to oversee local and regional big and bulky home deliveries. You will keep the fleet well-maintained, cut damages and late windows, and drive improvements in KPI performance across OTD, cost per stop, and revenue per truck.

You will collaborate with customer teams, ensure safety and compliance, and coach supervisory staff while managing budget and workforce to sustain profitable, efficient distribution operations.