Delivery Operations Lead – Fleet & Dispatch

ADP, Inc.; Boston (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Life-, Short- and Long-Term Disability

Paid Vacation, Holidays, Sick Time, &

Personal Time Off

Flexible Spending account

403(b) Retirement Plan

Free Dental Insurance

Free daily community lunch

Free parking

Job summary

Community Servings is seeking an Assistant Manager of Delivery Operations in Jamaica Plain, MA to support daily meal delivery execution, ensure safety and accuracy, and supervise delivery staff and fleet readiness.

The role requires hands-on leadership in logistics, dispatch, and transportation operations, with experience in fleet management, routing, GPS, and delivery software; training staff and promoting high service levels are essential.

Qualifications

• Knowledge of delivery operations, logistics, dispatching, and route planning.
• Experience with fleet management, GPS, routing, telematics, or dispatch software.
• Ability to train and support staff in the use of technology and operational systems.
• Basic knowledge of vehicle maintenance and fleet safety practices.

Responsibilities

• Assist in directing daily delivery operations to ensure timely and accurate meal distribution.
• Provide day-to-day support to drivers and dispatch personnel, including staffing coordination.
• Train and supervise delivery staff; reinforce safety and service standards.
• Support fleet readiness, vehicle inspections, and maintenance tracking.

Skills

Delivery operations

Fleet management

GPS & routing

Staff supervision

Safety compliance

Training

CRM (Salesforce)

Bilingual Spanish

Vehicle maintenance knowledge

Microsoft Office

Education

Associate degree preferred

Equivalent education considered

Tools

GPS tracking software

Dispatch software

Route optimization tools

Apple/Android devices

Job description

Community Servings is seeking an Assistant Manager of Delivery Operations in Jamaica Plain, MA to support daily meal delivery execution, ensure safety and accuracy, and supervise delivery staff and fleet readiness.

The role requires hands-on leadership in logistics, dispatch, and transportation operations, with experience in fleet management, routing, GPS, and delivery software; training staff and promoting high service levels are essential.