Delivery Operations Lead (Fleet & Routing)

Community Servings, Inc; Northern (KY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

403(b) Retirement Plan

Free Dental Insurance

Free daily community lunch

Free parking

Job summary

Community Servings, in Jamaica Plain, MA, seeks an Assistant Manager of Driver Operations to lead daily meal delivery execution, supervise staff, coordinate routes, and ensure fleet readiness. The role emphasizes hands-on logistics, training on routing, GPS and delivery software, and maintaining service quality.

The ideal candidate will train drivers, ensure safety and compliance, and collaborate with Client Services to resolve delivery issues and improve metrics.

Qualifications

• This role requires hands-on leadership in delivery operations and logistics.
• Experience with routing, fleet management technology, and dispatch software.
• Ability to train staff on technology and safety procedures.

Responsibilities

• Support daily delivery operations to ensure timely, accurate meals.
• Assist with staff hiring, onboarding, and training of drivers and dispatchers.
• Maintain fleet readiness and oversee vehicle inspections and maintenance.
• Ensure safety, customer service, and operational standards are followed.
• Track delivery metrics and prepare routine performance reports.

Education

Associate degree preferred

3 years delivery/logistics experience

1–2 years supervisory experience

Tools

Salesforce CRM

Microsoft Office

Apple/Android devices

Job description

Community Servings, in Jamaica Plain, MA, seeks an Assistant Manager of Driver Operations to lead daily meal delivery execution, supervise staff, coordinate routes, and ensure fleet readiness. The role emphasizes hands-on logistics, training on routing, GPS and delivery software, and maintaining service quality.

The ideal candidate will train drivers, ensure safety and compliance, and collaborate with Client Services to resolve delivery issues and improve metrics.