Delivery Operations Lead

HD Supply Management, LLC (USA); Orlando (FL); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

HD Supply in Orlando is seeking an experienced Transportation Dispatcher to coordinate the loading and dispatching of driver routes and to oversee daily route planning. The role involves training drivers, monitoring compliance, and maintaining high service levels in a busy distribution environment.

You will interact with customers, ensure accurate manifests, and strive to resolve issues promptly while supporting the transportation team and improving operational efficiency.

Qualifikationen

• Experience delivering merchandise using a box truck or similar vehicle.
• 3+ years operating material handling equipment.
• Wholesale distribution experience.
• MVR status must be acceptable and valid driver’s license required.

Aufgaben

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections in compliance with DoT regulations and internal policies.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary point-of-contact for all driver-related issues.
• Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Delivers customer orders within a service area, interfacing with customers on order issues.
• Provides exceptional customer service by being polite and professional during deliveries.
• Provides feedback to management on escalated customer service and sales-related concerns.
• Performs other duties and tasks as assigned.

Kenntnisse

Delivery experience

Box truck operation

Material handling equipment

MVR monitoring

Wholesale distribution

Ausbildung

Technical certification or associate degree

Jobbeschreibung

HD Supply in Orlando is seeking an experienced Transportation Dispatcher to coordinate the loading and dispatching of driver routes and to oversee daily route planning. The role involves training drivers, monitoring compliance, and maintaining high service levels in a busy distribution environment.

You will interact with customers, ensure accurate manifests, and strive to resolve issues promptly while supporting the transportation team and improving operational efficiency.