Delivery Operations Lead

Thistle Health Inc.; Orchard View (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Thistle Health Inc. is seeking a Logistics Supervisor to oversee direct-to-consumer delivery operations in the assigned location and surrounding areas. You will lead a team of logistics coordinators, dispatchers, and drivers, ensuring accurate, on-time deliveries and a seamless customer experience.

You will enforce SOPs, monitor performance, and maintain data accuracy across systems. A strong focus on safety, efficiency, and team development is essential.

Qualifications

• 2+ years of logistics experience with supervising large teams.
• Experience in a fulfillment warehouse environment is a bonus.
• Strong critical thinking and problem-solving skills.
• Conflict de-escalation and resolution expertise.
• Meticulous attention to detail and accountability for performance.
• Proficiency with Google Suite, Onfleet, and Paycom.
• Valid driver’s license; Class B a bonus.
• Harassment training for supervisors and Food Handlers Certification within 30 days.

Responsibilities

• Collaborate with managers to oversee team scheduling, time tracking, and up-to-date spreadsheets.
• Monitor delivery driver performance, attendance, and provide training opportunities.
• Maintain SOPs and ensure policy compliance across teams.
• Ensure routes are dispatched on time and communicate delays to the customer service team.
• Identify equipment or team needs and implement rapid solutions with management.
• Maintain data across databases including Google Suite and fleet tracking software.
• Process and track driver hours, drops, reimbursements, and report cards.
• Attend safety meetings and ensure OSHA compliance at all times.

Skills

Critical thinking

Problem-solving

Attention to detail

Team leadership

Tools

Google Suite

Onfleet

Paycom

Job description

Thistle Health Inc. is seeking a Logistics Supervisor to oversee direct-to-consumer delivery operations in the assigned location and surrounding areas. You will lead a team of logistics coordinators, dispatchers, and drivers, ensuring accurate, on-time deliveries and a seamless customer experience.

You will enforce SOPs, monitor performance, and maintain data accuracy across systems. A strong focus on safety, efficiency, and team development is essential.