Delivery Operations Lead

Raymour & Flanigan Furniture and Mattresses; Manchester (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Raymour & Flanigan in Manchester, CT seeks an Operations Manager to lead delivery teams and warehouse staff, ensure safety, and drive efficient service. You will partner with service centers, showrooms and customers to deliver an exceptional shopping experience.

This role emphasizes leadership, coaching, and process improvement, with strong communication, analytical thinking, and organizational skills. Associates degree preferred and routing software knowledge welcomed.

Qualifications

• Associates degree preferred.
• Operational management experience a plus; analytical and critical thinking.
• Professional communication, interpersonal and organizational skills.
• Proficient computer skills with ability to learn new programs.
• Knowledge of routing system, preferred.

Responsibilities

• Lead customer delivery teams and warehouse associates with energy and ambition.
• Ensure adherence to safety procedures and company policies.
• Foster partnerships and set realistic goals.
• _training, coaching and developing staff.
• Communicate with service centers, distribution centers, showrooms and customers.
• Enhance the customers' shopping experience.
• Perform additional functions as assigned by management.

Job description

Raymour & Flanigan in Manchester, CT seeks an Operations Manager to lead delivery teams and warehouse staff, ensure safety, and drive efficient service. You will partner with service centers, showrooms and customers to deliver an exceptional shopping experience.

This role emphasizes leadership, coaching, and process improvement, with strong communication, analytical thinking, and organizational skills. Associates degree preferred and routing software knowledge welcomed.