Delivery Operations Leader

Raymour & Flanigan; York (AK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with a Company Match

Paid Vacation and Holidays

Health Savings Account

Flexible Spending Account

Training and Development

Tuition Reimbursement Program

Merchandise Discount

Short & Long Term Disability

Group Life Insurance

Specified Disease Insurance

Job summary

Raymour & Flanigan is seeking an operations leader to oversee delivery teams and warehouse staff at the York CSC-CPEN location. You will drive safety, performance, and customer satisfaction while coordinating with service centers and showrooms to meet company standards.

The role emphasizes coaching, process adherence, and cross-functional communication to ensure efficient operations and a positive shopping experience for customers.

Qualifications

• Associates degree preferred.
• Operational management experience is a plus.
• Analytical and critical thinking skills.
• Professional communication, interpersonal and organizational skills.
• Proficient computer skills with the ability to learn new programs.
• Knowledge of computer Routing System is preferred.

Responsibilities

• Accountable for commitment to safety procedures and guidelines.
• Provide leadership to customer delivery teams and warehouse associates.
• Maintain energy, enthusiasm, and ambition to flourish within a team environment.
• Foster partnerships and establish realistic goals.
• Train, coach and develop people.
• Communicate timely and professionally with service centers, distribution centers, showrooms & customers.
• Enhance the customers' shopping experience.
• Implement company policies and procedures.
• Perform additional functions as assigned by management.

Skills

Leadership

Communication

Analytical thinking

Interpersonal skills

Organizational skills

Computer skills

Routing systems knowledge

Education

Associates degree preferred

Tools

Routing System

Job description

Raymour & Flanigan is seeking an operations leader to oversee delivery teams and warehouse staff at the York CSC-CPEN location. You will drive safety, performance, and customer satisfaction while coordinating with service centers and showrooms to meet company standards.

The role emphasizes coaching, process adherence, and cross-functional communication to ensure efficient operations and a positive shopping experience for customers.