Customer Delivery Operations Manager

Raymour & Flanigan Furniture and Mattresses; Manchester (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Raymour & Flanigan is seeking a delivery operations leader to oversee safety programs, coaching, and leadership for delivery teams in a retail distribution setting. You will route daily driver assignments and communicate with service centers, distribution centers, showrooms, and customers.

Ideal candidates have four years of management experience, familiarity with DOT regulations, strong analytical and communication skills, and the ability to learn new software.

Qualifications

• Associates degree preferred.
• Four years of management experience in a retail distribution environment.
• Knowledge of DOT regulations, preferred
• Ability to assess truck volume allotment to accurately cubic a truck.
• Analytical, critical thinking skills and attention to detail are required.
• Strong computer skills with the ability to learn new programs.
• Must have professional communication, interpersonal and organizational skills.

Responsibilities

• Accountable for commitment to Raymour and Flanigan safety procedures and guidelines.
• Training, coaching and developing people.
• Provide leadership to delivery supervisors and customer delivery teams.
• Routing daily driver assignments.
• Proven ability to foster partnerships and establish realistic goals.
• Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
• Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.

Skills

Management experience

Analytical thinking

Communication skills

Interpersonal skills

Organizational skills

DOT regulations knowledge

Education

Associates degree preferred

Job description

Raymour & Flanigan is seeking a delivery operations leader to oversee safety programs, coaching, and leadership for delivery teams in a retail distribution setting. You will route daily driver assignments and communicate with service centers, distribution centers, showrooms, and customers.

Ideal candidates have four years of management experience, familiarity with DOT regulations, strong analytical and communication skills, and the ability to learn new software.