Delivery Operations Lead

Martin Brower; Houston (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Reyes Holdings in Houston seeks a Delivery Operations Supervisor to oversee daily driver scheduling, routing and on-time deliveries. You will lead a team, monitor KPIs, ensure DOT/OSHA compliance, and maintain strong customer relations while driving continuous improvement in service levels and safety.

Required: Associate’s or GED with related experience; CDL Class A license; Bachelor’s preferred. This role is based in Houston and offers comprehensive benefits and advancement opportunities.

Qualifications

• Experience supervising delivery operations and coordinating driver schedules.
• Knowledge of DOT/OSHA safety standards and regulatory requirements.
• Ability to analyze KPIs and drive improvements in efficiency and quality.

Responsibilities

• Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time.
• Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated
• Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets
• Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries
• Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives
• Other projects or duties as assigned

Skills

People management

Route planning

Operations supervision

Performance analysis

Education

Associate's Degree

High School Diploma/GED

Bachelor’s Degree

CDL Class A license

Job description

Reyes Holdings in Houston seeks a Delivery Operations Supervisor to oversee daily driver scheduling, routing and on-time deliveries. You will lead a team, monitor KPIs, ensure DOT/OSHA compliance, and maintain strong customer relations while driving continuous improvement in service levels and safety.

Required: Associate’s or GED with related experience; CDL Class A license; Bachelor’s preferred. This role is based in Houston and offers comprehensive benefits and advancement opportunities.