Delivery Operations Coordinator — Calm, On-Time Deliveries

Gold Rose AI; United States; Hybrid; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Gold Rose AI, a California company launching with founding florists ahead of Valentine’s Day 2027, is building a team to keep our order flow smooth. You’ll supervise orders, coordinate with florists and delivery partners, and help refine our processes to reduce future problems.

You’ll work through busy periods, demonstrate calm under pressure, and communicate clearly by both phone and email as you ensure high customer satisfaction.

Qualifikationen

• 2+ years in operations, dispatch, logistics or customer service.
• Calm under pressure, especially on Valentine's Day.
• Clear written and phone communication.

Aufgaben

• Monitor orders and deliveries on busy days and holidays.
• Resolve issues with florists, drivers and customers quickly and kindly.
• Track what goes wrong and help fix the process behind it.

Kenntnisse

Operations logistics

Customer service

Clear communication

Calm under pressure

Jobbeschreibung

Gold Rose AI, a California company launching with founding florists ahead of Valentine’s Day 2027, is building a team to keep our order flow smooth. You’ll supervise orders, coordinate with florists and delivery partners, and help refine our processes to reduce future problems.

You’ll work through busy periods, demonstrate calm under pressure, and communicate clearly by both phone and email as you ensure high customer satisfaction.