Delivery Manager - Piano Moves & Field Leadership

Schmitt Music; BLOOMINGTON (MN); Sur place; USD 34 000 - 41 000; Plein temps

Résumé du poste

Schmitt Music in Bloomington, MN seeks a Delivery Manager to lead the delivery team, coordinate piano moves, and supervise field operations with hands-on, customer-focused leadership. The role emphasizes safe handling, on-time service, and clear communication with clients.

You will spend most of your time on the road performing and overseeing piano deliveries, while developing drivers and maintaining high delivery quality standards to ensure exceptional customer experiences.

Qualifications

• High School Diploma or GED required.
• Significant experience in piano delivery, moving, or related field operations.
• Leadership or supervisory experience preferred.
• Superior customer service and communication skills.
• Valid Driver’s License and ability to pass a background check.
• Ability to lift and move heavy instruments with team support and proper equipment.

Responsabilités

• Lead delivery team and set execution and service expectations.
• Oversee piano deliveries, store distribution runs, and private moves.
• Coordinate private moves including quoting, scheduling, and client communication.
• Support route planning, staffing, and scheduling for daily execution.
• Spend majority of time in the field supporting deliveries and moves.
• Train and develop delivery team members across tiers.
• Maintain safe handling and professional delivery standards.

Connaissances

Leadership

Customer service

Piano moving

Route planning

Team leadership

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Schmitt Music in Bloomington, MN seeks a Delivery Manager to lead the delivery team, coordinate piano moves, and supervise field operations with hands-on, customer-focused leadership. The role emphasizes safe handling, on-time service, and clear communication with clients.

You will spend most of your time on the road performing and overseeing piano deliveries, while developing drivers and maintaining high delivery quality standards to ensure exceptional customer experiences.